VIKA FANTASY Lite Tank
vika fantasy Lite
vika fantasy Holy Grail
vika fantasy Lite Tank
RETURN & REFUND POLICY
1. vika provides lifetime warranty on all products.
2. DOA inquiries must be sent within 72 hours of receiving your vika product. The window of coverage begins from the day you receive your vika product.The DOA warranty stipiluates that customers have a 7 day window to report any DOA products or Wrong Item Claims. Please contact our customer service team by email.
3. Returns due to non-quality reasons, vika does not bear the cost of returning the product, vika will deduct the shipping cost of the shipment(Including free shipping products) when it is refunded. We recommend customers use a service that provides tracking information when returning products back to us.
4. For product warranty, vika will send you replacement parts for free, but vika does not bear shipping costs. It is recommended that you purchase a free shipping product at the same time, we can send replacement parts with the product. This way you don't have to pay any shipping costs.
1.vika offers the following shipping methods:
DHL : Allow 3-5 business days worldwide
2. Free Shipping:
vika offers free shipping on all orders over 60$usd. (This does not apply to areas that DHL list as “remote areas”. Orders shipped to a “remote area” will be charged an extra 35$usd as per DHL’s remote area service charge. If your order is in such an area you will be contacted via email.)